Neiman Marcus offers in-store pickup for online orders. To pick up your order, you can either ask for assistance from a sales associate when you arrive at the store or call or text the number provided on your "ready to pick up" email. When picking up your order, you will need to show either the email or a valid photo ID. If you prefer curbside pickup, you can drive to the store and follow the signs leading you to the designated pickup area. It is important to wait for an email confirmation stating that your order is ready for pickup before heading to the store.

Neiman Marcus allows for order cancellation as long as the order status is in process. Any cancellation must be requested at least four days prior to the delivery date. However, if the order status is already shipped, it cannot be canceled.

Signing up for promotional emails will give you a coupon code for 15% off your first purchase. Look for a pop-up banner to join, or scroll to the bottom of the homepage to see the email signup section. There’s also an option to sign up for text messages.

Neiman Marcus offers price adjustments on merchandise that was purchased at regular price and then reduced within 10 days of purchase. For details, reach Neiman Marcus customer service via live chat, phone or email. You can call 888-888-4757 for phone help or text 972-476-1801. Emails can be sent by filling out an online form.

Neiman Marcus partners with Affirm to offer a buy now, pay later payment option to customers. When you are ready to checkout, choose Affirm as your preferred payment method and provide the necessary information to receive an instant decision. Next, choose the payment plan that aligns with your preferences, including paying in four installments with no additional fees, while completing the purchase at Neiman Marcus.

With a Neiman Marcus Credit Card, you can access the InCircle rewards program. When you use your card at Neiman Marcus, Bergdorf Goodman, Last Call and Horchow, you’ll earn InCircle rewards points on purchases. The InCircle program works on a tier system, letting you advance after meeting minimum-spend requirements and gaining greater benefits the higher your level. At Circle Two ($1,000 spend requirement), you gain access to free two-day shipping.

Neiman Marcus Friends and Family Sale: Save 25% off select styles during these events.Neiman Marcus End of Season Sales: Look for discounts throughout the year as new styles move in each season and past styles are rolled out. We especially like their After Christmas sales. You can find these discounts in the new markdowns and sales sections. Promo codes are occasionally available throughout the year to save extra on these items, too.Neiman Marcus Gift Card event: One of Neiman Marcus’s most common promotions is its gift card event. You’ll get a gift card by spending a certain amount and applying the promotion’s promo code at checkout, and you get higher-value gift cards the more you spend. These events are usually for regular-price items only, but the store often advertises to “double” your gift card value if you purchase multiple select items in your order (such as a regular-price apparel item, plus a pair of regular-price shoes or a handbag).