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Murdoch’s ships to customers in the United States, excluding Alaska, Hawaii and California, with a flat ground shipping rate of $15 and an estimated delivery of up to eight business days. They cannot ship firearms, ammunition, gunpowder, primers, chemicals or animal vaccines; these must be ordered for in-store pickup only.

Murdoch’s offers online customers a 60-day return window, beginning from the date of shipment. All returned items must be in like-new, unused condition, with all original tags. In addition, Murdoch’s provides a return shipping label at a flat fee of $15. Some items, including firearms, animal vaccines, refrigerated items and live animals, are not eligible for return.