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Motel Rocks orders made after 2 p.m. ET from Monday to Thursday, ship the following business day. Orders placed on Friday after 2 p.m. ET or over the weekend, will ship the next business day. Standard shipping takes three to six business days and costs $6.99 for orders less than $50. Motel Rocks offers expedited shipping options starting at $9.99 and up.

Motel Rocks gives shoppers up to 30 days to return their order from the date it's dispatched. To get a full refund, merchandise must be in brand-new condition with its tags attached. Customers pay $7 for return shipping, which is deducted from the price of the return.