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At the moment, Lou Lou and Company only ships to the United States, Canada and the United Kingdom. Orders are processed within one to three days of sale, and deliveries are handled by USPS or DHL.

There is a 45-day return policy, during which you can return your unwashed & unworn item for an exchange, store credit or full refund.In addition, all sale items, including Black Friday sales, are considered final sale and cannot be returned or exchanged.