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House of CB offers standard free delivery services to both UK and US customers. In the UK, standard delivery takes approximately 2-3 working days, with orders needing to be placed by Tuesday to ensure delivery by Friday. However, if items are located in different warehouses, delivery may take up to 6-7 working days. In the US, standard delivery also takes approximately 2-3 working days, with orders needing to be placed by Tuesday 4pm Pacific time to receive by Friday. However, delivery to certain US locations such as Alaska, Guam, Hawaii, Northern Mariana Islands, and the Virgin Islands is excluded. House of CB does not take responsibility for delivery to shipping companies or freight forwarders.

House of CB offers a convenient return policy with depots located in various countries including the UK, USA, Australia, Canada, and Spain, with return addresses provided in the order. Items can be returned within 28 days of receipt, whether purchased online or in-store, with returns accepted on unworn garments fitted with all security tags and labels. Shipping costs for returns are not covered by House of CB, and customers are advised to use their local post office for the best service and tracking ID. Return instructions are provided on the enclosed returns sheet, but if lost, customers can email RETURNS@HOUSEOFCB.COM for assistance. Refunds are credited back to the original payment method within 2-3 working days, though sale items are refunded via Gift Cards. Card refunds may take up to 10 business days depending on the bank's processing time.