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For most purchases, you'll pay a standard shipping rate of $10.95 for standard shipping. When it comes to some custom products (like rings), you'll also pay a handling fee of $10.

Because products are generally custom and/or for special occasions, they're not returnable in most cases. Check the literature you received from your school regarding cases in which returns can be made. For example, if your ring doesn't fit or you ordered the wrong size, Herff Jones suggests reaching out to your school's sales rep to learn about options. Same goes for caps and gowns (there's also a rental option, for which you'll pay a lower cost and then send the cap and gown back after your graduation ceremony). When it comes to graduation announcements and invitations, you can cancel an order within three days of placing it for a refund.