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Most orders from Boathouse will ship out in less than 24 business hours and arrive at your door between one and five days.Only in rare cases it may take longer, but in those cases they will work diligently to get you your packages fast. Plus, get free shipping on orders of $75+.

Boathouse offers free returns on every order, but all items must be unworn and sneakers must be in the original shoebox. They offer mail-in services for returns, and if you’re returning shoes the shoe box must be protected by a bag or protective shipping box; they will not take returns if you tape over the original box. If you’re returning or exchanging items online, visit their return center at https://boathouse.returnscenter.com/ to setup a return and print your shipping label and pay return shipping. Please note that all clearance items are final sale, unless they are defective; those may be eligible for store credit or a replacement.