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You can return most products purchased at Best Buy within 15 days, so long as they are in new, unopened condition. For My Best Buy Plus and My Best Buy Total members, the return period is extended to 60 days.Activatable devices must be returned within 14 days and are subject to a $45 return fee. Select returns, including digital cameras, camera lenses, and products with motorized parts like drones, electric bikes, and scooters, may be subject to a 15% restocking fee.Best Buy laptop return policyLaptops can be returned as long as they are in like-new condition. You may return your laptop to a store or ship it for free with a prepaid UPS shipping label.Free Return ShippingReturns of online purchases are free when you use Best Buy’s prepaid shipping label and drop off your package at a UPS pickup location. Customers can also return online purchases to their local store using their packing slip.Holiday ReturnsStarting around late October, Best Buy extends its return and exchange period on most products purchased during the busy holiday season. Instead of the usual 15-day return window, customers can complete returns through early January. Some exclusions apply, including activatable devices and holiday decorations.