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For In-stock merchandise, Avon ships within two to three business days after an order is placed using standard ground shipping starting at $8. Expedited shipping options are available. Customers can get free shipping with a free Avon account and purchases over $60.

Avon offers a full refund for qualifying merchandise within 45 days from the date of purchase. After 45 days, returns are not accepted If Avon makes a mistake, they will refund your return shipping, otherwise, returns are paid by the customer. A Return Merchandise Authorization (RMA) is required for each return.