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Customers can place a delivery order from their local 7-Eleven in certain locations. 7NOW is 7-Eleven's delivery service and customers can place orders directly in the 7NOW app.7-Eleven merchandise, or the 7 Collection, is only available to order within the United States. Orders are shipping through USPS and are delivered within 4 business days.

7-Eleven recommends customers use the 7-Eleven app to note any dissatisfaction with purchases. You can click on Account and then Feedback in the app and customer service will contact you.7-Eleven merchandise, or the 7 Collection, can be returned or exchanged within 30 days. Original shipping fees are nonrefundable. All returns must be unworn, unwashed and have original tags attached. Final sale items and E-Gift cards are not eligible for returns or refunds. To start the returns process, use the return portal on the 7 Collection site or email 7collection@7-11.com.