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2nd Swing often features free shipping promotions on select purchases, which is available to customers in the contiguous U.S. Standard shipping typically takes 2-6 business days. Customers can also choose from expedited shipping options for an additional fee.

2nd Swing has a 60-day play guarantee for online purchases and a 30-day play guarantee for in-store purchases. If you are unsatisfied with your items, you can return them within this period for a store credit. However, the offer is limited to one exchange per year; afterward, a 20% restocking fee applies. Customers must pay for return shipping, but they can get a pre-paid label from 2nd Swing for $14.99.